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Can you deliver to my country?
Do I have to pay tax?
Do I need special knowledge for importing goods through customs?
How much does shipping cost?
How long does it take to deliver the goods?
What if the product is broken?
What if the product does not arrive?


Can you deliver to my country?
Yes, we deliver to every country.

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Do I have to pay tax?
Maybe. It depends on what country you are receiving the goods in.

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Do I need special knowledge for importing goods through customs?
No, in most countries importing is easy and you don't need to do anything. In small and medium sized orders the whole clearance process at customs is taken care of for you, by the courier or freight company. We provides the necessary shipping documents.

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How much does shipping cost?
It depends on the quantity of goods, the shipping method, and the country.

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How long does it take to deliver the goods?
Most normal sized orders are sent out within 3 working days. Courier delivery (UPS, FedEx, DHL) takes 2-4 days depending on your destination.

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What if the product is broken?
If any product is faulty, you can return it for a replacement or credit.

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What if the product does not arrive?
We guarantee your products will arrive safely in your destination country. In the unlikely event your package is lost, we will re-send the goods or give you a full refund.

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Last Updated: 10 Jul 2010 21:22:35 PDT home  |  about  |  terms  |  contact
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